Point S. Smooth seasonal peaks with Lobster innovations.

Key takeaways.

Germany’s leading supplier of tires, wheels, and car services faced challenges centralizing procurement. Lobster helped them streamline the process through automation and user-friendly no-code innovation.

9 x

increase in daily data volume processing

80 %

reduction in personnel needed

+ 500

service centers integrated across 38 countries

Our goal was to centralize purchasing, and that meant handling nine times the usual daily data volume. We simply couldn’t have achieved this without Lobster.

Ralf Matwin

Point S

Head of IT

Challenges.

Point S was struggling with a number of outdated workflows that were impacting productivity and cost-effectiveness.

Manual data processes.

Processes such as article selection and invoicing were processed manually, slowing down procurement and increasing error rates.

Bundled procurement.

Moving from individual to bundled procurement via a purchasing center required robust automation solutions to handle a significant increase in data volume.

Seasonal peaks.

The company needed a system that could process large data volumes reliably, particularly during seasonal peaks in spring and fall.

Outcome.

With Lobster’s Data Platform doing all the heavy lifting at Point S and its teams can now focus on the company’s core workflows.

Automated procurement.

Automated processes led to faster response times and reduced errors.

Employee empowerment.

Non-IT staff members now participate in the procurement chain, expanding the company’s expertise.

Efficiency gains.

Reduced personnel requirements, with 5 employees handling tasks that previously needed 25.

Best outcome.

Point S processes 9x the data volume in real time during its busiest seasons.

Approach.

Lobster’s user-centric, efficient onboarding and training systems ensured the Data Platform was integrated in no time.

Step 1

Implementation & onboarding.

Lobster was integrated with Point S’s SAP ERP and external systems, enabling format-independent communication with partners and supplier platforms.

Step 2

Training & user autonomy.

With Lobster’s no-code technology, non-IT employees were involved in procurement, creating a larger pool of expertise while reducing dependency on specialized staff.

Lower costs.
Faster processes.
Enhanced efficiency.

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What's next.

Point S were so impressed with Lobster’s usability, they intend to deepen the partnership and expand the software’s application.

Future challenges.

As Point S continues to grow, maintaining seamless procurement processes and adapting to new market demands will be key.

Lobster's role.

Lobster will remain essential in scaling up the system’s capacity and further automating processes to support expansion and seasonal surges.

About Point S.

Point S is Germany’s leading supplier of tires, wheels, and car services, offering bundled procurement through a centralized purchasing center. With the help of Lobster, they automated manual processes, reducing errors and improving response times.

HQ: Ober-Ramstadt, Germany
Employees: 45 (HQ)
Customer since: 2021