ENABLE TRADING PARTNER SELF-SERVICE
Let your partners access the data they need, manage POs, submit orders, and book delivery time slots without creating extra work for your IT team.
20+ years of experience supporting 2,000+ companies in retail, manufacturing, and logistics
Supply chain organisations use Lobster to get rid of manual tasks slowing down their operations.
reduction in personnel need
time savings on invoicing processes
reduction in time to market
Build limitless self-service flows, from shipment status monitoring to complex returns intake.
SELF-SERVICE PARTNER WORKFLOWS
Lobster handles multi-step workflows and complex data transformations. Even for high-volume exchanges and unusual formats.
DATA EXCHANGE AND VALIDATION
Exchange data with suppliers and customers through their preferred channels, in a format they can process. Lobster handles data exchange and validation, so your teams can skip manual work.
BROWSER-BASED DATA INTERFACES
Build portals that enable users to filter or search data, approve it, correct it, and trigger actions on your end. Pull in data from any connected system and show it as tables, cards, maps, or charts.
INVENTORY VISIBILITY
Send scheduled or continuous stock updates into your e-commerce platforms, planning systems, or trading partner portals. Lobster supports data normalisation and transfer for WMS, ERP, and 3PL systems.
YARD MANAGEMENT FORMS
Let transport providers book, reschedule, or cancel slots online. Automatically calculate slot duration based on truck size, load type, and ramp capacity, and send bookings to dispatchers for next steps.
SELF-SERVICE PARTNER PORTALS
Even if your partners aren't ready for EDI or API data exchange flows, you shouldn't have to drown in PDFs or spreadsheets. Build portals that can handle data import in manual formats instead.
Build portals to let low-tech partners submit orders, view POs, and send in order confirmations via forms or templated file submissions. Lobster checks the data to flag errors and then automatically maps it into your ERP, TMS, or WMS.
SELF-SERVICE PARTNER PROFILE MANAGEMENT
Now your partners can manage their users, integrations, and renewals without endless email threads or reminders.
Set up onboarding flows that partners can complete without your IT team. Partners follow step-by-step instructions and run validation tests independently.
Let partners add or remove users and update roles on their end. Now your IT team doesn’t have to make updates whenever partners‘ team makeup changes.
Avoid disruptions by automating alerts for upcoming certificate expirations. Finally, your partners can upload and activate their certificates without you.
See what Lobster customers say about the platform.
Read Success StoryWith Lobster, we’ve got a software that can manage all sorts of data formats from different systems and bring them together seamlessly.
Read Success StoryLobster’s Data Platform guarantees that everyone involved gets the information they need, in the right format, so they can keep things moving smoothly. We were really impressed by how versatile and reliable the software is.
Read Success StoryFrom an organisational perspective, the time we save is incredible – data is automatically entered into multiple programs at once. Plus, the system is so user-friendly and enjoyable to work with.
Lobster is designed for complex, high-volume data flows.
Even if you're connecting 10+ apps across your supply chain, you won't have to change the way you work.
No, you don't need coding skills to launch a portal or build a self-service flow for your partners. Keep reading to find out more about partner portals and see answers to other common questions about Lobster.
A self-service portal is a web-based platform that allows users to access, input, and manage data independently. Internally, they help teams save time and reduce the IT workload. For trading partners, self-service portals allow access to data whenever they need it and offer a centralised place to interact with data.
Yes, we prioritise security and compliance. Lobster is GDPR-compliant and provides enterprise-level security, including ISO 27001 and ISO 27018 certifications and SAP S/4HANA certification.
Yes. Lobster’s built-in ETL functionality can facilitate transfer and transformation of large amounts of data across various formats, such as databases, CSV, and XML.
ETL leverages external servers for processing large data sets, allowing for flexible data management strategies.
Many templated integrations go live in days or even hours, even for EDI or API connections. Trading Partner Manager automates partner onboarding, guiding new partners through a self-service flow.
For major carriers, you can use out-of-the-box CEP connectors for fast onboarding and easy switching.
Lobster is designed to make deployment as quick as possible.
Depending on the chosen deployment mode and integration needs, it can take anything from days to weeks.
For supply chain companies that choose Lobster Cloud, most of the setup will be automated, even if your team doesn’t have deep cloud expertise.
We provide comprehensive support during implementation and ongoing assistance after that.
Lobster Academy, our e-learning portal, includes basic training and focused modules. Find out more about Lobster Academy here.
In addition to e-learning, we also offer remote and in-person training.
See how Lobster Data Platform fits into your world. Get a custom walk-through built around your systems and the data challenges you’re trying solve.
No generic demos here. Next steps:
