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Customer Story
Damstahl has been a Lobster customer since 2023. Since introducing the Lobster as a central integration and communication tool, Damstahl has been delivering EDI projects in record time.
Damstahl, the leading steel supplier in Nothern Europe, was working with slow, consultant-heavy EDI processes, which were causing delays and preventing the firm from keeping up with competitors. Lobster was brought on board to solve these challenges and successfully drive digital transformation.
months faster EDI projects
weeks to go-live
customer satisfaction
Previously, our EDI projects took 5-6 months. With Lobster, we’ve reduced timelines to just 2 months, saving 3-4 months and revolutionizing our processes… So we’ve saved 3 to 4 months. It’s really optimized our workflows and enhanced operations.
Damstahl faced numerous challenges on its journey to optimizing competitiveness and meeting growing customer demands.
Lobster addressed all initial challenges while reducing costs and improving operations – a win for IT, accounting, and above all Damstahl’s customers.
Lobster was completely integrated a Damstahl in just two steps.
Step 1
Lobster was implemented swiftly and efficiently. Despite minor delays due to infrastructural tweaks, the set-up was completed in only one week.
Step 2
The Lobster training sessions were highly effective. Shortly after onboarding, employees began using the tool independently. Today, Damstahl relies on one full-time employee to manage all integrations but plans to train additional staff to enhance autonomy further.
At Damstahl, Lobster serves as a central integration hub and communication tool to seamlessly connect different systems and platforms. The solution integrates with ERP systems, e-commerce platforms, databases (e.g., Microsoft SQL Server, Azure Data Lake), and EDI networks. It also links with external partners via business networks like SAP Ariba and SCSN.
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Lobster’s implementation has empowered Damstahl to become more agile, accelerate projects, and better meet customer demands. With a continued focus on efficiency, Damstahl is poised for future success in its digital transformation.
Damstahl and Lobster will continue face future challenges collaboratively.
The steel supplier, Damstahl, is part of the NEUMO Ehrenberg Group. With a clear focus on innovation and efficiency, the company has grown into one of the leading players in the industry. Damstahl has been working with Lobster since 2023 to optimize and future-proof its integration processes.
